SHIPPING POLICY
SHIPPING POLICY
Last Updated: September 2026
This Shipping Policy provides information about how Vigorgn handles orders shipped within the United States.
1. SHIPPING DESTINATION
Our current shipping configuration supports delivery to the United States.
Shipping availability may depend on the destination address entered during checkout.
2. ORDER PROCESSING
After payment has been successfully received, orders are prepared for shipment.
Processing time may vary depending on order volume, product availability, weekends, holidays, or other operational circumstances.
If an unusual delay affects your order, we will make reasonable efforts to provide relevant information.
3. STANDARD SHIPPING
The estimated delivery period for standard shipping is:
**10–20 business days**
This is an estimated transit period rather than a guaranteed delivery date.
Delivery may take longer in circumstances involving carrier delays, weather, holidays, customs or transportation disruptions, incorrect address information, or other events outside our reasonable control.
4. FREE STANDARD SHIPPING
Eligible U.S. orders of **$39.00 or more** qualify for free standard shipping where the offer is displayed at checkout.
The final shipping method and applicable charge will be shown before you submit your order.
5. TRACKING
Once an order has been dispatched, tracking information may be provided to the email address associated with the order.
Please allow some time for tracking information to become active after shipment.
6. DELIVERY DELAYS
If your tracking information has not changed for an extended period, please contact our customer service team.
Please provide:
• Order number
• Tracking number, if available
• Shipping address
We will review the available shipment information and determine what assistance can be provided.
7. ADDRESS INFORMATION
Customers are responsible for entering an accurate and complete delivery address during checkout.
If you notice an error after placing your order, contact us as soon as possible at:
service@vigorafiit.com
We will make reasonable efforts to update the information before the order is shipped, but changes cannot be guaranteed once fulfillment has begun.
8. LOST OR DAMAGED SHIPMENTS
If your package appears to have been lost or arrives damaged, please contact us promptly.
We may request photographs, delivery information, tracking details, or other documentation necessary to investigate the matter.
9. DELIVERY ESTIMATES
The 10–20 business day estimate does not include circumstances that may arise after an order leaves our fulfillment process.
Actual delivery times can vary based on the destination and carrier network.
10. CONTACT INFORMATION
Shipping questions can be directed to:
Vigorgn
Huai'an Xingqichen Technology Co., Ltd.
Email:
service@vigorafiit.com
Phone:
0517-85720086